BEE24 Cookie Policy
Learn about how we use cookies and similar technologies to enhance your experience on the BEE24 moving services platform.
Last updated: Octomber 2025What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
At BEE24, we use cookies and similar technologies to enhance your moving service experience, enable real-time communication between clients and drivers, process secure payments, and provide location-based services. By continuing to use our platform, you consent to our use of cookies as described in this policy.
Note: BEE24 is a moving services platform that connects clients with drivers. Our cookies are specifically designed to support this service, including location tracking, real-time messaging, payment processing, and service matching.
Types of Cookies We Use
Purpose
Authentication, security, and core platform functionality
Retention Period
Session or up to 1 year
Examples
- User login sessions and authentication
- Security tokens and CSRF protection
- Real-time chat functionality
- Form data preservation during submission
- Payment processing security
Purpose
Location services and route optimization
Retention Period
Up to 6 months
Examples
- Mapbox location data and preferences
- Saved pickup and delivery addresses
- Route calculation and optimization
- Geolocation permissions and settings
- Distance and travel time calculations
Purpose
Payment security and transaction tracking
Retention Period
Up to 2 years
Examples
- Stripe payment session data
- Transaction security tokens
- Payment method preferences
- Commission calculation data
- Fraud prevention measures
Purpose
Real-time messaging and notifications
Retention Period
Session or up to 30 days
Examples
- Chat room session data
- Message delivery status
- Notification preferences
- Online/offline status tracking
- File upload progress tracking
Purpose
Platform performance and user behavior analysis
Retention Period
Up to 2 years
Examples
- Page views and session duration
- Service request patterns
- Driver and client matching efficiency
- Platform performance metrics
- Error tracking and debugging
Purpose
Personalized user experience and preferences
Retention Period
Up to 1 year
Examples
- User role preferences (client/driver)
- Search filters and saved searches
- Notification settings
- Theme preferences (dark/light mode)
- Language and region settings
Mapbox
We use Mapbox for location services, route optimization, and interactive maps. Mapbox may set cookies to improve map performance and remember your location preferences.
Stripe
Our payment processor, Stripe, sets cookies to ensure secure payment processing, fraud prevention, and to remember your payment preferences for future transactions.
Supabase
Our backend service provider, Supabase, may set cookies for authentication, real-time communication, and database operations to ensure platform functionality.
Email Services
Our email service provider may set cookies to track email delivery, open rates, and click-through rates for notifications and communications.
Browser Settings
Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse cookies or delete certain cookies.
- • Chrome: Settings > Privacy and security > Cookies and other site data
- • Firefox: Options > Privacy & Security > Cookies and Site Data
- • Safari: Preferences > Privacy > Manage Website Data
- • Edge: Settings > Cookies and site permissions
Cookie Consent
When you first visit our website, you'll see a cookie consent banner where you can choose which types of cookies to accept. You can change your preferences at any time.
Impact of Disabling Cookies on BEE24
Please note that disabling certain cookies may significantly impact your BEE24 experience:
- • Location cookies: Maps and route optimization may not work properly
- • Payment cookies: Secure payment processing may be affected
- • Communication cookies: Real-time chat may not function correctly
- • Essential cookies: Cannot be disabled as they are necessary for platform functionality
Data Protection & Privacy
Email: privacy@bee24moveitall.co.uk
For cookie preferences and data protection inquiries
General Support
Email: support@bee24moveitall.co.uk
For technical support and platform assistance
BEE24 Cookie Policy Updates
We may update this Cookie Policy from time to time to reflect changes in our BEE24 platform, new features, or for other operational, legal, or regulatory reasons. We will notify users of significant changes through our platform or via email.